How to Chat with Tenants Regarding a Maintenance Request

Modified on Fri, 21 Nov, 2025 at 1:09 AM

Here’s how to chat about a maintenance request:


Maintaining open communication with tenants regarding maintenance issues is key to a satisfactory tenant-management relationship.

 

1. Login and Navigate: 

After logging in, proceed to the Maintenance page.

 

2. Initiate Chat: 

Click on the Action Menu next to the request and select Messages.

 

 

3. Communicate: 

Type your message in the text box and press Enter to send.

 

 

4. Confirmation: 

Your message has been sent to the tenant regarding the Maintenance Request.

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