How to Reject a Maintenance Request

Modified on Fri, 21 Nov, 2025 at 1:08 AM

Here’s how to reject a request in LIV:

Rejecting a maintenance request appropriately helps manage tenant expectations and resource allocation.

1. Access the Request:

Navigate to the Maintenance page, go to the request's details you wish to reject.

2. Initiate Rejection:

Click More, then Reject. Enter the reason for rejection and confirm by clicking the Reject button again.

3. Confirmation:

The Maintenance Request is now rejected. This decision can be revisited if necessary.