How to Assign a Maintenance Request to a Technician

Assigning maintenance requests to the appropriate technician is essential for efficient operations and timely resolution of issues.

1. Navigate to the Maintenance Page: 

Access your LIV account then click on Maintenance from the left side menu to access the maintenance management page.

2. Access the Action Menu: 

Locate the Maintenance Request that needs to be assigned. Click on the Action Menu, represented by a three-dots icon, next to the request, and select Details.

3. Assign to Technician: 

Click the Assign to technician button. You can then select a Technician from the list; you may also use the search function by technician name or email.

4. Save the Assignment: 

Click the Save button to finalize the assignment.

5. Confirmation: 

The maintenance request is now assigned to a Technician. You can revisit this page to reassign the Technician if necessary.